our services
Our Commitment
Changyu always puts customers first. No matter where you are, we will provide comprehensive remote support with professionalism and quick response.
Technical Support
We have local distributors in several countries, including Indonesia, Russia, India, and Bulgaria, to provide convenient technical support and rapid on-site response. We offer remote product selection guidance and technical consultation and training to help distributors recommend the most suitable fluid solutions. We provide detailed installation manuals and remote assistance to support proper installation and initial system commissioning.
Maintenance Services
Rapid response times with ample inventory of genuine OEM parts, enabling expedited shipping within 12–48 hours for urgent situations. We provide 24/7 online technical support to address customer inquiries promptly. Long-term supply of authentic OEM spare parts ensures optimal equipment performance and extended service life. Remote troubleshooting guidance is available via video, documentation, or online meetings.
Training Support and Warranty Services
During the warranty period, we provide complimentary repair support for equipment failures not caused by human error, including replacement parts or shipping repair services. Spare parts supply is stable, and processing procedures are fast and efficient. Additionally, we offer online operation and maintenance training, application scenario guidance, and usage specification explanations to help enhance user proficiency, reduce failure rates, and ensure the system maintains optimal performance over the long term.
FAQ
do you have a question?
If you have any other questions about chemical pumps, you can contact us at any time. We will arrange for someone to contact you and answer your selection problems 24 hours a day!